You can contact Rural Fibre Co if your enquiry relates to fibre construction, reinstatement, property access or general questions about our network.
The best way to reach us is through the contact form on our website. This allows you to upload photos and give us the information we need to help you quickly. You can also email or call us using the contact details published on our site.
When you get in touch, please include your address and a short description of the issue. If you are reporting damage or something unsafe, photos are helpful.
If your question relates to your internet service, your plan or your installation appointment, your retail provider will be the right contact.
Our team aims to respond promptly and help resolve your enquiry as soon as we can.